IT Insights, Cyber Security & Cloud Articles | ITEX

Articles & Insights

Stay informed with expert IT insights, cybersecurity updates, and technology trends from the industry leaders.

Filter by category

Showing 19 of 19 articles

Office 2021 Support Ends on 13 October: The 30-Day Business Readiness Checklist
Managed Workplace
Sep 16, 2026

Office 2021 Support Ends on 13 October: The 30-Day Business Readiness Checklist

Microsoft Office 2021 and Office LTSC 2021 reach end of support on 13 October 2026. Here is what South African businesses should check, decide and complete before the deadline.

Read Article
Your Business Is Already Using AI. Is Your Data Safe?
AI & Governance
Aug 15, 2026

Your Business Is Already Using AI. Is Your Data Safe?

A practical guide for South African business leaders on Shadow AI, POPIA, confidential data, approved platforms and the controls needed to adopt workplace AI without losing control.

Read Article
The Human Firewall: Security Awareness Training That Actually Works
Cyber Security
Jul 15, 2026

The Human Firewall: Security Awareness Training That Actually Works

Most breaches don't start with sophisticated malware — they start with a click. Firewalls and endpoint protection matter, but your people are the attack surface criminals target first. Here's how to turn them from your biggest risk into your strongest layer of defence.

Read Article
Goodbye Switchboard: Why Businesses Are Replacing Legacy PBX with Cloud Voice and AI Receptionists
Cloud Voice
Jun 28, 2026

Goodbye Switchboard: Why Businesses Are Replacing Legacy PBX with Cloud Voice and AI Receptionists

The on-premise PBX served businesses well for decades — but it now costs more, does less and traps you at your desk. Cloud voice platforms and AI receptionists are changing how businesses answer the phone, and the economics are hard to argue with.

Read Article
Why Replacing Outsourced IT with Internal IT Can Burn More Than It Saves
Advisory
Jun 3, 2026

Why Replacing Outsourced IT with Internal IT Can Burn More Than It Saves

Bringing IT in-house can look cheaper, but replacing an ISO-certified MSP or MSSP can expose your business to real security, compliance and operational risk.

Read Article
Cutting Microsoft Licensing Costs with Managed Linux Endpoints
Managed Workplace
May 12, 2026

Cutting Microsoft Licensing Costs with Managed Linux Endpoints

Microsoft licensing has quietly become one of the largest line items on most IT budgets. For the right workloads, a managed Linux desktop platform can reduce per-seat costs by 40 to 70 percent — without sacrificing security, manageability or user productivity.

Read Article
Responsible AI in Managed IT Services: What Clients Should Demand
AI & Governance
May 5, 2026

Responsible AI in Managed IT Services: What Clients Should Demand

AI is transforming how managed service providers work. But the same tools that make engineers faster can also expose client data in ways businesses are only beginning to understand. Here is what every client should expect from an MSP that uses AI.

Read Article
The True Cost of IT Downtime — And How to Prevent It
Managed Workplace
Mar 4, 2026

The True Cost of IT Downtime — And How to Prevent It

Most businesses underestimate the real cost of IT downtime. Beyond lost productivity, unplanned outages affect revenue, customer trust, and regulatory standing. Here is what the numbers actually look like.

Read Article
What is a vCIO — and Does Your Business Need One?
Advisory
Feb 24, 2026

What is a vCIO — and Does Your Business Need One?

A virtual Chief Information Officer gives growing businesses access to strategic IT leadership without the cost of a full-time executive. Here is what a vCIO actually does and the signs your business is ready for one.

Read Article
POPIA Compliance: What South African Businesses Must Do Now
Compliance
Feb 17, 2026

POPIA Compliance: What South African Businesses Must Do Now

The Protection of Personal Information Act is now fully enforceable. With the Information Regulator actively investigating breaches, South African businesses that have not yet implemented POPIA controls are exposed to significant legal and financial risk.

Read Article
Would Your Business Survive a Cyberattack Tomorrow?
Cyber Security
Feb 7, 2026

Would Your Business Survive a Cyberattack Tomorrow?

Cybercrime is no longer just an IT problem. It is a business risk that can affect revenue, reputation, customer trust, and legal compliance. This is exactly where ISO 27001 plays a critical role.

Read Article
Do you know the difference between IT Support and IT Security?
Cyber Security
Feb 7, 2026

Do you know the difference between IT Support and IT Security?

Many businesses assume IT support and IT security are the same thing. After all, both deal with technology and both keep the business running. In reality, they serve distinct roles.

Read Article
Cyber Resilience: A Pillar of Modern Living
Cyber Security
Nov 18, 2024

Cyber Resilience: A Pillar of Modern Living

In this article, we discuss the idea behind cyber resilience and what it means to be cyber resilient. We look at some benefits and how the cyber security landscape has shaped our world.

Read Article
Cloud Migration: What No One Tells You Before You Move
Cloud & Hosting
Jan 14, 2026

Cloud Migration: What No One Tells You Before You Move

Moving to the cloud is one of the most impactful decisions a growing business can make — but it is also one of the most misunderstood. Here is what the vendor brochures leave out.

Read Article
Why Your Business Needs More Than a Firewall
Network & Connectivity
Dec 9, 2025

Why Your Business Needs More Than a Firewall

A firewall is still important — but it is no longer enough on its own. Modern network security requires layered defences, continuous monitoring, and a strategy that assumes attackers will eventually get through the perimeter.

Read Article
Backup vs Archive: Most Businesses Confuse the Two
Backup & Protection
Nov 5, 2025

Backup vs Archive: Most Businesses Confuse the Two

Backup and archive are not the same thing — and confusing them creates dangerous gaps in both your data recovery capability and your regulatory compliance posture. Here is the distinction that every decision-maker needs to understand.

Read Article
Is Your Email Security Putting Your Business at Risk?
Email Security
Oct 21, 2025

Is Your Email Security Putting Your Business at Risk?

Email remains the number one attack vector for cybercriminals. Phishing, business email compromise, and malware-laden attachments account for the majority of successful breaches. Here is what effective email security looks like in 2025.

Read Article
What is ISO 27001 and Why Does It Matter for Your Business?
Compliance
Sep 3, 2025

What is ISO 27001 and Why Does It Matter for Your Business?

ISO 27001 is the international standard for information security management. It is increasingly required by enterprise clients, government contracts, and cyber insurers. Here is what it means in practice.

Read Article
Building a Cyber-Aware Culture in Your Organisation
Cyber Security
Jul 22, 2025

Building a Cyber-Aware Culture in Your Organisation

Technology controls can only go so far. The weakest link in most organisations' security posture is still the human one. Here is how to build a culture where every employee understands their role in keeping the business secure.

Read Article